Ordering Information Page

Our Shopping cart provider is Cartmanager and they utilize Secure SSL technology and have proven to be a stable platform. If you are interested in purchasing any our our products, please use the cart function. If you run into problems, please drop us an e-mail with what you are looking for and we will send you complete order information with the total cost with shipping & handling charges as well as payment instructions.

questions? eMail us at webmaster@rcarms.com

Looking for something that you don't see offered, please drop us an e-mail

Shipping & Handling costs:
We use an order value table for S&H charge.

0-$4.99                                           $4.95

$5-$14.99                                     $5.99

$15.00 - $49.99                         $8.99

$50.00 - $74.99                         $9.99

$75.00 - $99.00                         $10.99

$100.00 - $124.95                   $12.99

$125.00 - $199.99                   $13.99

$200.00 - $299.99                   $16.99

$300.00 - up                                $19.99 

Shipping insurance is optional, but highly recommended. We charge a flat rate of $2.25 for shipping insurance regardless of order value which can be added to your order in the cart function.

We try to ensure that the items listed on this site are available at the time of purchase, but due to the high sales volume and multiple venues, stock-outs do occur occasionally. The collectible nature of our items makes inventory difficult at times. We update the website nightly, but stock-outs will occurr from time to time. We will notify you of any backorders and will honor the pricing at the time of your purchase when shipping backordered items. We reserve the right to make price or descriptions corrections on all items. Any typeographical or cost errors on sold item will either be corrected with customer notification or result in order cancellation.

We do not export any products due to ITAR restrictions. We do not hold the proper export licenses as required by the commerce department. US Sales only.

Please note that we do not ship hi-capacity rifle or pistol magazines to certain areas. .

RESTRICTIONS:.

California:  No magazines over 10 rounds capacity.   No Law Enforcement Sales of any item that is not legal for a CA resident to possess

Colorado: No magazines over 15-rds capacity.  No Law Enforcement Sales of any item that is not legal for a CO resident to possess.

Connecticut:  No magazines over 10-rds capacity.  No Law Enforcement Sales of any item that is not legal for a CT resident to possess.

Hawaii: No Magazines over 10 rounds capacity.   No Law Enforcement Sales of any item that is not legal for a HI resident to possess.

Illinois:  Magazine Restrictions: Chicago (12 rounds), Oak Park (10 rounds), Aurora (15 rounds), and Cook County (10 rounds). No Law Enforcement Sales of any item that is not legal for a IL resident to possess.

Maryland:  No magazines over 20 rounds. No Law Enforcement Sales of any item that is not legal for a MD resident to possess.

Massachusetts:  No magazines over 10 rounds to anyone.   No Law Enforcement Sales of any item that is not legal for a MA resident to possess.

New Jersey: No Magazines over 15 rounds.   No Law Enforcement Sales of any item that is not legal for a NJ resident to possess.

New York:   No Magazine sales regardless of age or capacity. No Law Enforcement Sales of any item that is not legal for a NY resident to possess.

Washington: No Machine Gun parts or parts kits

Washington DC: No Sales of any products to anyone. No Law Enforcement sales.

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Frequently Asked Questions.

Does the listing include the box, papers, rings, scope, hard case, etc? All our listings will show via photos and contain via text/description everything that is included with the item. If you don't see it in the photos or we didn't describe it in our text...we don' t have it and it's not part of the sale.

Do you offer a layaway? We do offer a couple of layaway options.

30-day: 20% down (non-refundable) with payment in full at or before 30 days

60-day: 20% down (non-refundable) with payment in full plus layaway fee (5% of purchase price) at or before 60 days.

Shipping AND Handling?  Shipping is expensive...the carriers raise their rates all the time. We have no control over this. Handling also costs us money. We pay for boxes, edge protectors, bubble wrap, peanuts, tape, and a host of other packaging supplies and pay my staff to pack items in a professional fashion that will offer the best protection in transit.  Our Shipping AND handling rate is very reasonable and well within the industry standards and is not negotiable.  We post the full S&H cost clearly on all our auctions to eliminate any confusion.  If the posted S&H rate is not to your liking, please do not bid on the item.

How do I know you're not a scam?  Believe it or not we get this one from time to time. Please take a moment to review our feedback ratings. It tells the world what our previous buyers think of our handling of the transaction and how much they liked or didn't like the item they purchased. We have thousands of positive feedbacks on multiple venues that we have worked hard to earn. We should not need to talk on the phone to assure you we're real.

I bought an item from you and I'm not happy with it...what do I do?  Please let us know you're not happy (we don't need or require a reason) and send it back to us in the same condition we shipped it to you. That's not disassembled or parts replaced...same condition as it was shipped to you. Once received and verified in the same condition we shipped it to you, we'll issue you a refund of your PURCHASE PRICE less shipping charges and any sales related fees that have been incurred.  We do not refund shipping because you don't like the item, spent too much on it, have buyer's remorse, your wife/girlfriend told you to return it or you just lost your job or had an unexpected bill come your way...HOWEVER...please see exception below.

EXCEPTION to refund of shipping:   Truth be told, I'm human.  I make mistakes just like everyone else. If you buy something from us and we've made a gross error in the description or we send you the wrong item, I WILL refund your shipping as well as your full purchase price. It doesn't happen often, but my policy has always been I won't have a customer out money because of my mistake.

Why can't I pick it up in person?   We are an online business and we do not operate a store front. Because of this, all purchases must be shipped to you directly.   I do realize that this is a pain for local customers, but we are just not set up for local pick-up transactions and I thank you for your understanding.

Important Safety Notices regarding purchased from RCArms.com

PLEASE READ COMPLETELY before purchasing SAFETY NOTICE Please read completely

Thank you for visiting our website RCArms.com

We thank you for your interest in our offerings and welcome your business.

HOWEVER, we must stress that improper handling of these products could result in serious injury.  Please use common sense and handle these items with respect & common sense.

We specifically disclaim any responsibility for damage or injury whatsoever, incurring as a result of the use of any item we sell.  YOUR PERSONAL SAFETY AND THE SAFETY OF OTHERS IS THE SOLE RESPONSIBILITY OF THE ONE USING THE ITEM(S).

If you have ANY questions regarding our products, please call or e-mail us before initial use.

BE CAREFUL, USE YOUR HEAD, and HAVE FUN